How to do it

Rooms → Room types. Add each type with a rate, then its room numbers.

No. We configure your taxes with you at setup.

Yes. Enter them as bookings and record any deposits as payments.

An afternoon. You can take bookings before you finish.

Today → Arriving → Check in. Take any balance at the same time.

Open the booking → Extend stay. If a night is taken, we offer rooms that are free.

Today → Arriving → Mark as no show. The room is released.

Yes. Assign the room on arrival.

Press the room → Needs cleaning. Checkout does this automatically.

Press the room → Out of service. Add a reason and a return date. It cannot be booked.

It is out of service or held for an arrival. Open it to see which.

Rates → set prices by day of the week, or add a season.

Without. Taxes are added and itemised on the folio.

Yes. Override the rate on the booking. The change is recorded.

Booking → Take payment → Mobile money. Add the amount and reference.

Record each payment on the same booking.

A deposit is owed to the guest until they stay, then applied night by night.

Online payments settle to the account in Settings → Payouts. No commission.

Whether that account went up or down. Hover it to see debit or credit.

Revenue counts each night as it is stayed, not when it is paid.

Each tax sits in its own account, so every return figure is ready.

Owner: everything. Manager: operations, rooms and rates. Receptionist: the desk.

Settings → Staff → Invite. They set their own password.

Remove them in Settings → Staff. Their records stay.

On confirmation and before arrival. Only if they opted in.

Yes. Update it on the guest record.

Everything still works. Only messaging needs one.